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Basic Quality Management Systems AS 9001:2016

QMS Requirements

The PDCA concept is an iterative process used by organizations to achieve continual improvement.

It can be applied to a management system and to each of its individual elements, as follows:

  • Plan: determine and assess Quality risks, Quality opportunities and other risks and other opportunities, establish Quality objectives and processes necessary to deliver results in accordance with the organization’s Quality policy;
  • Do: implement the processes as planned;
  • Check: monitor and measure activities and processes with regard to the Quality policy and Quality objectives, and report the results;
  • Act: take actions to continually improve the Quality performance to achieve the intended outcomes.